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The Power of Presence


Continuing the exploration of Jane Dutton’s 4 Pathways to High Quality Connections (see “Pathways to HQCs” – 7 Sept), this note takes a look at Respectful Engagement.  This pathway is all about communicating worth and value in an organization; sending a message through personal connection that shows compassion and empathy.  Some strategies to use are:…



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Pathways to High Quality Connections


As mentioned in a previous blog (“Connecting – it’s ‘how’ that counts”: 20 August).  Jane Dutton from the University of Michigan has developed 4 specific pathways to building High Quality Connections (‘HQCs’).  If adopted on an organizational level, they can transform culture and performance – as well as the well-being of all those involved.  Now…



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Connecting – It’s how that counts


I recently attended a talk by the wonderful and generous Jane Dutton about High Quality Connections (‘HQCs’).  A scholar from the University of Michigan, Jane explained that these HQCs are important to individuals, teams and organisations: her research has shown that they increase our capacity to think and create, increase our physiological health, boost our…



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Sleeping your way to Success


When considering Executive Well-being, one of the most potent and arguably the easiest levers to pull for a massive positive performance impact is the ‘sleep’ lever. In their increasingly frenetic lives, many of my clients report working longer hours, taking work home, staying connected to screens for longer, getting up earlier to squeeze in some…



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Be Upstanding


I’ve never met Monica Lewinsky.  But I’ve heard of her.  You probably have too.  And like me, based on a few pieces of information, you probably built a picture.  And it was probably inaccurate at best, and may even have stretched to hurtful or mean.  I don’t know.  All this, yet we have never met…



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“Neuroscience” – why the fuss?


I recently came across this unattributed quote, which made me think about the exploding interest in Neuroscience: “… an intelligent person knows a tomato is a fruit, but an experienced person knows not to put it in a fruit salad!” The connection may not be obvious.  Let me explain. Neuroscience has taken the personal and…



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Why bother with the soft stuff?


‘Soft skills’ can be misleading, and overlooked in favour of ‘hard business results’.  But ask any business leader if they’d turn their nose up at better customer relationships, project success through collaboration, sky-rocketing team performance, increased sales, low turnover and absenteeism … the list goes on.  And often exhibiting ‘soft skills’ can mean making the…



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Stress & Exercise Linked


Science is often proving things that we already know.  Intuitively.  So what useful scientific findings are being uncovered in the area of stress? We talk about stress and live with stress as a normal part of life in the 21st Century.  But the type of stress that we deal with has been changing over time, and…



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What does good at work look like?


We hear repeatedly about the speed of change, and about how the very nature of work is changing. So in this volatile landscape, what do we need to do to be ‘good at work’? It’s not just about technical skills.  It is also about getting things done.  And it’s about leading and influencing others too. …



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Leadership: Spread it around


2000 years ago the Chinese were trading silk as far away (from them) as the east coast of Africa and what is now Indonesia. They loaded up their mules and camels and headed out along the Silk Road. They skirted the Taklimakan Dessert, (which, incidentally, translates into ‘go in and you won’t come out’); braved…



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Can’t you “Just do it”?


Probably. But often we don’t. Even the important stuff. Can we run or cycle or swim or walk or kayak on our own? Yes. Can we join a gym, get a personal program and work out? Of course. Do we know it will be good for our health, fitness and mental state?  Absolutely! So why…



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How does “Meaning” make it better?


Why is it that the same situation can bring about learning and growth for one person, while for another it leads to depression? When I came across Chip Conley’s excellent book “Emotional Equations” I was struck by the simplicity and power of his first equation: Despair = suffering – meaning. It gives a practical way…



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